Our Policies

Important to Know

Due to COVID-19 and the safety of our staff and customers, we are not accepting returns or exchanges. All completed orders are final and non-refundable. Please review your order carefully before submitting.

Feel free to contact us if you have any questions or concerns about your order at gjgstitching@gmail.com or give us a call at (708) 240-3017.

For all custom order inquiries, please allow us 1–2 business days to respond. Processing time is 10–20 business days from receipt of full payment unless stated otherwise.

Free standard ground shipping. Tracking information will be sent via email within 48 hours.